PRIVACY POLICY
Protecting your private information is our priority. This Privacy Policy applies to Audrey Creative LLC, www.audreycreative.com, and all related services. By using our website or services, you consent to the data practices described in this statement.
INFORMATION WE COLLECT
We may collect personal information from you in the following ways:
Contact forms. When you submit an inquiry through our website, we collect your name, email address, phone number, and any information you provide about your project.
Email subscriptions. When you subscribe to our email list or download a free resource, we collect your email address.
Inquiry forms. When you submit an inquiry through our intake forms (powered by HoneyBook), we collect your name, email address, phone number, business information, and any details you provide about your project.
Contracts and payments. When you enter into a service agreement through HoneyBook, we collect your name, email address, phone number, business information, and payment details.
Website analytics. We automatically collect non-personal information such as browser type, device type, pages visited, and time spent on the site through cookies and analytics tools.
Social media. If you interact with us on social media platforms, we may collect publicly available information from your profile.
HOW WE USE YOUR INFORMATION
We use the information we collect to communicate with you about services and inquiries you have requested, to send you marketing emails and promotional content (only if you have opted in), to process payments and manage contracts, to manage photography sessions, social media management services, and strategy sessions, to improve our website and services, and to comply with legal obligations.
SHARING INFORMATION WITH THIRD PARTIES
Audrey Creative LLC does not sell, rent, or lease your personal information to third parties.
We may share your data with trusted third-party service providers who assist us in operating our business, including but not limited to HoneyBook, Squarespace, email marketing platforms, Google Analytics, and payment processors.
All third-party providers are prohibited from using your personal information except to provide services to Audrey Creative LLC and are required to maintain the confidentiality of your information.
We may disclose your personal information without notice if required to do so by law or in good faith belief that such action is necessary to comply with legal process, protect the rights or property of Audrey Creative LLC, or protect the personal safety of our users or the public.
COOKIES AND TRACKING
Our website uses cookies and similar tracking technologies to collect non-personal information about your browsing behavior. We use this data to improve our website experience and understand how visitors interact with our content. You can adjust your browser settings to refuse cookies, but some features of our website may not function properly without them. We may also use tracking pixels in our email communications to monitor open rates and engagement.
EMAIL MARKETING
If you subscribe to our email list or download a free resource, you will receive periodic emails from Audrey Creative LLC. You may unsubscribe at any time by clicking the unsubscribe link at the bottom of any email. We do not share your email address with any third party for their marketing purposes.
CHILDREN'S PRIVACY
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.
DATA SECURITY
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
YOUR RIGHTS
You have the right to request access to the personal information we hold about you, request correction of inaccurate personal information, request deletion of your personal information (subject to legal and contractual obligations), and opt out of email marketing at any time. To exercise any of these rights, contact us at hello@audreycreative.com.
TERMS AND CONDITIONS
By accessing or using www.audreycreative.com and any related services provided by Audrey Creative LLC, you agree to be bound by the following terms.
SERVICES
Audrey Creative LLC provides brand photography, social media management, strategy sessions, headshot sessions, and studio rental services. Specific terms for each service are outlined in individual contracts and agreements provided at the time of booking.
USE OF WEBSITE
You agree to use this website for lawful purposes only. You may not use this website in any way that could damage, disable, or impair the site or interfere with any other party's use. You may not attempt to gain unauthorized access to any portion of the website or its systems.
INTELLECTUAL PROPERTY
All content on this website, including text, images, graphics, logos, videos, and design elements, is the property of Audrey Creative LLC and is protected by copyright and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this website without prior written consent.
Photographs taken by Audrey Creative LLC remain the intellectual property of Audrey Creative LLC unless otherwise specified in a written agreement. Clients receive a license to use their images for personal and business marketing purposes as outlined in their service contract.
CLIENT PHOTOS AND PORTFOLIO USE
By booking a service with Audrey Creative LLC, you grant permission for Audrey Creative LLC to use photographs, videos, and content created during your session for marketing, portfolio, website, social media, and promotional purposes unless otherwise agreed upon in writing. If you wish to opt out of portfolio use, you must notify us in writing before your session.
BOOKING AND PAYMENTS
All bookings require payment as outlined in the specific service agreement or booking confirmation. Payment terms, cancellation policies, and refund policies vary by service and are detailed in individual contracts provided through HoneyBook.
CANCELLATION AND REFUND POLICY
Cancellation and refund terms vary by service. Brand photography, headshot sessions, social media management, and strategy sessions are governed by the terms outlined in your individual service contract provided through HoneyBook. For specific cancellation and refund inquiries, contact us at hello@audreycreative.com.
LIMITATION OF LIABILITY
Audrey Creative LLC provides services on an "as is" basis. We make no warranties, express or implied, regarding the results of our services. Audrey Creative LLC shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the use of our website or services. Our total liability for any claim arising from our services shall not exceed the amount paid by the client for the specific service in question.
INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Audrey Creative LLC, its owners, employees, and representatives from any and all claims, damages, losses, liabilities, and expenses arising out of or related to your use of our website, your violation of these terms, or your infringement of any third-party rights.
THIRD-PARTY SERVICES
Our website may integrate with or link to third-party services. Audrey Creative LLC is not responsible for the terms, privacy practices, or content of any third-party services. Your use of third-party services is governed by their respective terms and conditions.
FORCE MAJEURE
Audrey Creative LLC shall not be held liable for any delays or failure to perform resulting from events beyond our reasonable control, including but not limited to natural disasters, severe weather, government actions, pandemics, power outages, or other circumstances beyond our control.
GOVERNING LAW
These terms shall be governed by and interpreted under the laws of the State of Alabama.
MODIFICATIONS
Audrey Creative LLC reserves the right to modify this Privacy Policy and Terms and Conditions at any time. Changes will be posted on this page with an updated date. Your continued use of our website after changes are posted constitutes your acceptance of the updated terms.
CONTACT US
If you have questions about this Privacy Policy or Terms and Conditions, please contact us at:
Audrey Creative LLC
hello@audreycreative.com